During my recovery, however, I faced an unexpected challenge

When I decided it was time for a facelift and neck lift, I wanted the best care, and after extensive research, I found &NewMe. From our first online communication, &NewMe’s team was truly wonderful, making the entire process smooth and reassuring. They guided me through everything, explaining my options in detail, and set me up with Dr. Mehmet Cömert, who was the perfect choice. His expertise and caring nature made me feel I was in the best hands.

Upon arriving in Turkey, I felt so welcomed. The &NewMe team stayed connected with me through messages and video calls, and I never felt alone. Dr. Cömert met with me before surgery and reviewed everything one more time, answering my last-minute questions with patience and care. The surgery went smoothly, and I felt optimistic about the outcome.

During my recovery, however, I faced an unexpected challenge: a hematoma. Looking back, I wish I had disclosed everything I was taking, as some blood-thinning medications I hadn’t mentioned might have contributed to it. But &NewMe and Dr. Cömert were right there for me, performing a second surgery promptly to address it. Their attentiveness and quick response truly showed me how much they care for their patients.

In the weeks after, I followed Dr. Cömert's guidance carefully—keeping my head elevated, applying ice, and wearing a compression garment consistently. The team checked in regularly, ensuring I was comfortable and healing well. Now that I’m back home, I can already see how much this procedure has transformed me. My neck and face look revitalized, and I feel so much more confident. Even though there was some swelling still, Dr. Cömert reassured me that this was normal and would improve over time.

One of the most reassuring parts of my experience was how closely they stayed by my side during the recovery period. Anytime I had a question or felt worried, I’d simply share a photo, and they’d respond right away. Once, the doctor even sent a detailed video explaining my progress, which truly impressed me. That kind of quick, personal attention made a huge difference and left a lasting impact.

I’m so grateful to &NewMe and Dr. Cömert for this experience. Traveling to Turkey for surgery might have seemed daunting at first, but they made it seamless and so worthwhile. The country, the level of care, and the kindness I received exceeded my expectations. Thank you, &NewMe, for supporting me every step of the way and helping me look and feel my best!

- Ya***, 29.10.2024